What do you want to know??

How is the hair made?

The hair is removed from the donor in its virgin state. This is free from any chemical treatment. (the natural hair colour is #1 / #1b) The hair is then processed to archive the colour you are buying today. The lighter the colour, the more processing it has been though. Special agents are then used to repair the hair of any damage that has been caused during the lightening process. 
Each pre bonded strand is made by hand, to Lady Locks specification. 

What is the bonds made from?
Our bonds are made from super strong Italian Keratin
These can not be removed with your normal Acetone based Bond Remover, we have a specially formulated Remover that allows you to remove your clients hair leaving no glue remaining.
Buy Remover

How is the hair packed?
All our hair is bundled in 25's. Your hair will come in little packets either in the single's or the mixed bundles that you have bought. This reduces packing and postage costs and also is easier for you to store till your clients fitting.

Can you mix colours on the 150 strand deals?
You sure can, just pop the info in the box provided 

What time is cut off for Next Day Delivery?
Cut off is 14:00

How do i return an order?
Please contact us before returning an order. We have a 14 day return policy. 
All orders that were sent out with FREE postage, the postage cost will be deducted from your order amount.